COVID-19 Updates and Telehealth Information For Patients & Families
At Boys Town National Research Hospital, our top priority is the health and safety of our patients, youth and employees. Please review the latest information on visitors, screenings, universal masking and other ways we are working to help keep our patient families protected.
As we schedule surgeries, well-check visits and other clinic services that were delayed due to the COVID-19 outbreak, we want you to know that we are all dedicated to not only getting back to the care you have come to know and trust from us, but we are committed to being
better than before. This includes continuing to offer both in-clinic and virtual care.
Boys Town is continuing to actively monitor information about COVID-19 from the Centers for Disease Control and Prevention (CDC) as well as updates from state and local health officials.
As the city of Omaha has lifted the mask mandate, we want to inform patients and visitors that we will continue to require everyone to wear a mask while at Boys Town National Research Hospital and Medical Clinics. The health and safety of our patients and their families continue to be our top priority. We appreciate your understanding and your support. Please bring a mask with you. See
CDC: How to Make and Use a Cloth Face Cover.
Patient and Visitor Screening
As a precaution, all patients and visitors coming to Boys Town Hospital and clinics will be screened upon arrival. Our screening questions include the following:
- Do you have any of the following symptoms?
Yes or No
Have you had any known contact with any individual with a suspected or confirmed case of COVID-19?
Yes or No
- Fever of 100.4 degrees F or higher
- Shortness of breath or difficulty breathing
- Muscle or body aches
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
If you are concerned that you may have COVID-19, it’s important to remember to call ahead to your healthcare provider to be screened over the phone.
Visitor Policy Updates
Limiting visitors within our facilities will help protect our patients and healthcare staff.
For clinic visits, two healthy parents/guardians/designated adult visitors are permitted to be with each patient.
For the Hospital, only the same two healthy adults – parent/guardian/designated adult visitor – will be permitted to be with the patient throughout the hospital stay. No visitors under the age of 18.
For the Residential Treatment Center, visits for our youth will be limited in scope and can only be scheduled through the youth’s assigned clinical therapist. We understand seeing your child is important and we are continuing to make video conferencing technology accessible. Thank you for being a partner with us in keeping your child, your family and our staff protected during this time.
For Parents: What Parents Need to Know About Kids and the COVID-19 Vaccine
Vaccinations are available through local pharmacies and state-run clinics.
If you or a family member needs to schedule an appointment, contact your Boys Town doctor’s office directly, or call our main line at
Virtual visits, also known as telehealth, may be scheduled for pediatric and internal medicine routine well checks, sick appointments, chronic care follow-up and medication checks. Specialty care virtual visits are also available.
Click here for a list of all available clinics.
Patients and families should contact the clinic directly to request a visit. Depending on the patient’s medical need(s), our nurses will work with families to determine if a virtual visit or clinic visit is most appropriate. We have designated staff who will work with the families to help them set up the virtual visit on their end.
Boys Town is committed to helping children and families cope during this crisis. We offer a variety of behavioral and mental health resources for families.
More Health Resources
Nebraska Department of Health and Human Services COVID-19 Information Line
(402) 552-6645, 8:00 a.m. from 8:00 p.m. 7 days a week
Douglas County COVID-19 Information Line
(402) 444-3400, 8:30 a.m. to 4:00 p.m. 7 days a week
State and Local Health Information
Diagnostic Testing for COVID–19
Boys Town National Research Hospital is conducting diagnostic testing for COVID-19. The cash price for these tests ranges from $97 to $114. In some cases, testing may be covered by insurance. If you have any questions about billing, please contact our
Patient Financial Services department.
Fact Sheet for Patients
Hoja de Datos para Pacientes